ABOUT US
OUR PROCESS EXPLAINED

Worry-Free Cloud IT Solutions

Let's define cloud success together.

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1. Plan

It starts with understanding your business

Our team of Cloud Experts will sit down with you and take the time to understand your business and business goals.
Then we'll work with you to define a technology strategy that most effectively helps you reach those goals.

 

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Review Technology Options

With a solid understanding of your business, we'll start to review technology options, benefits and tradeoffs together. We'll also gain an understanding of change and how it would potentially impact your business.

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Understand Your Business

We'll take the time to understand your business, what drives your business, how your business operates, what success looks like for your business and most importantly what success looks like for your customers.

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Review Potential Paths Forward

nce we've understood your business & goals and have a clear understanding of your needs and technology options then we'll develop a technology plan to move you towards those goals.

2. DESIGN

Each business is unique & leverages technology uniquely

Once we've understood your business and plans, we'll design your technology strategy to help drive business success.

 

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Define Technology Model

Today most businesses have already adopted the cloud in some form or fashion, be it public, private, hybrid or saas. We'll help design a model that brings all of that together.

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Define Technology Path

With an understanding of your technology model we'll design the path forward for your technology to drive your business success.

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Define the Implementation Plan

The last stage of the design phase is determining your deployment plan so that your technology plan drives success without negatively impacting day to day operations.

3. IMPLEMENT

Successful implementations require planning and preparation


With an approved design and implementation plan in place, our team of experts will proceed to implement your technology
success plan.

 

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Modernization & Repurposing

Almost all organizations have legacy infrastructure that lacks scalability is complex and costly. We'll first address modernization of your environment to deliver a scalable, secure and modern infrastructure

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Collaborative Communication

As our team works on your new technology implementation, we'll communicate closely with your internal champion ensuring efficient and accurate results.

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Documented Procedures

During the entire implementation our team is focused on best practices and standardization. At the end of the implementation we'll deliver a runbook that provides end to end documentation and procedures to manage the environment.

4. OPERATE

Your 24x7 IT Technology Advocates

It's our job to ensure everything operates smoothly and without impact to your business. it's the core of what we do and it's what will make us your best technology asset.

 

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24x7 Expert Monitoring & Management

Our team monitors and manages all managed environments 24x7, ensuring that the environment is online and operational at all times.

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24x7 Security Monitoring & Management

As your Managed Cloud IT partner we're trusted to ensure your environment is secure and operational. Additionally, we'll monitor multiple security signals 24x7 and respond should something out of the ordinary arise.

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24x7 Expert Support

Our team of Cloud IT Engineers is available 24x7 to assist you should you run into problems.

5. OPTIMIZE

An Iterative approach to optimal performance

Our team is managing, monitoring and reviewing your environment continuously to ensure optimal performance at all times.

 

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Performance

As part of our ongoing monitoring and management we'll reviewing the performance of your technology assets and ensuring that they meet your needs at all times.

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Security

Businesses today are easy targets for hackers via ransomware and exploits. Our team continuously monitors and adjusts your security as changes to your business or the business environment evolve.

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Right-Sizing

A key part of optimization is ensuring your business is "cloud right sized". These means not paying too much for the services delivered, ensuring your not wasting resources and that your business performance isn't impacted because of inadequate resource availability.