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The Ever Changing Importance of Technology in Hospitality

Think about the experience of booking, and staying at, a hotel 10-15 years ago. You may have called to make a reservation. When you got to your room, you may have paid extra for dial-up internet access, but more than likely you were off to your destination after dropping off your stuff. You made sure…

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How Hotel WiFi is Transforming Your Hotel IT Into a Profit Center

It’s tempting to see free WiFi as an overhead costs. Your hotel guests expect it, so you have to pay for reliable service in all rooms and public areas. If you fail to do so, the negative reviews start coming in. Think water or electricity, which are simple expectations of any guests as they arrive…

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